Last modified by December 31, 2014
- What information we collect?
- How we may collect your information?
- How we use the information we collect?
- With whom we share the information, and for what purpose?
- For how long we retain the information we collect?
- Children's information
- How do we safeguard your information?
- How to contact us
What Information we collect?
We collect certain information which is personally identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual, or may be of private nature (“Personal Information”). In addition, we treat information which is specifically connected or linked to any Personal Information - as long as such connection or linkage exists - as Personal Information.
The Personal Information we collect includes the following:
When you decide to register with our Service, or when you decide to access or use our Service, you will be request to provide your full name and your phone number.
To complete registration, we may contact you with the number your provided us (via inbound call or SMS) in order to authenticate your identity and prevent fraud.
You may also provide information related to your user profile on our Service, including, but not limited to, email address, your age, gender, photo, physical address, any social network, Approved Platform or third party identifiers (e.g. Facebook) and status.
If you decided to provide us your social network or Approved Platform identifier (e.g. Facebook, Google+, LinkedIn, VK, etc.), you hereby warrant that the Company may retrieve and use information accessible or stored in such service related to your profile or your contacts (e.g. photos, emails, birthdays, contacts list, or information your friends have made available to you) to integrate and synchronize such information with your information and your contacts' information, to enhance and our users' experience and update your information and your contacts' information. We will retrieve such information in accordance with the security restrictions and applicable permissions of the respected Approved Platform. We do not store or process password or security related information.
You may also provide information related to your contacts on your device phonebook directory for synchronization and to allow us to recommend you people you may know within our community.
If you voluntarily access or use the "Sync.Me search" feature you will be asked to provide the names, phone numbers and email addresses contained in your device phonebook directory, in order to enhance your searchable directory. For security reasons, please note that if you access this feature we will only collect the names, numbers and email addresses of your contacts, and any other information stored on your device phonebook directory (e.g. physical address) will be filtered and not be stored or used by us. This information will be aggregated on our directory and allow you to perform numeric search and identify incoming calls against this directory, which contains the contacts' information of users who permitted the aggregation of this information.
Information regarding your online web activity (including Third Party Services) including but not limited to search queries and related searches on search engines.
Your approximate geolocation (via your GPS, Wi-Fi or cellular technology in your device).
Internet protocol (IP) address, unique mobile identifiers.
We collect certain information pertaining to a user, which may be made available or gathered via the user's use of the Service (“Non-personal Information”). We are not aware of the identity of the user from which the Non-personal Information was collected. Non-personal Information which is being collected consists of technical information transmitted by your device and aggregated usage information, and contains certain software and hardware information about your device, the referring page that linked you to our Service, including the type of browser and operating system your device uses, operator, language preference, access time, and the domain name of the website from which you linked or registered to the Service.
How we may collect your information?
We collect information submitted directly by you, or information transmitted automatically from your device using various standard technologies, such as cookies, digital identifiers, log files, web beacons or other similar technologies.
Our Service may automatically send cookies to your system. The Company may store information which correlates with those cookies, and designed to improve and optimize the Service.
You may block and remove our cookies through your browser and operating system, but this may impair and hinder the Service functionality and availability.
The Company may use logs and cookie information to improve quality and design of the Service, including without limitation, saving you the trouble of re-entering data, and quarries, personalize and customize the Service, track your use of the Service and generate statistics regarding the Service.
What is a "cookie"?
When you use our Service we may assign your device with a log file or a cookie (session or persistent). A "cookie" is a small piece of information that a website assign to your computer’s hard drive while you are viewing a web site. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and the Service quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests. You can find more information about cookies at www.allaboutcookies.org. You may remove our cookies by following the instructions of your browser preferences; however, if you choose to disable cookies, some features of our Service may not operate properly and your online experience may be limited.
What are we using it for?
How we use the information we collect?
To allow you to automatically identify incoming calls or to perform a manual numeric search (Caller ID), to perform a name search using our Name Search feature, to enable you to use our Sync.ME Search feature, to enable you to block phone numbers or report phone numbers as SPAM, to integrate and update information relating to you and your contacts with the information stored on your Approved Platforms, to suggest you new contacts, and to fulfill your request for providing, maintaining and improving the Service (including other features);
To respond to your inquiries, support request, feedbacks or questions, and update you with information pertaining to your request, and respond to claims that any content available through the Service violates the rights of third-parties;
To enhance and personalize your shopping experience and customize the advertising content we display;
To communicate with you (via email, mobile device, etc.) and to authenticate your identity;
To resolve disputes and enforce our policies, including investigation of potential violations thereof, or in accordance with any applicable law or regulation, or for the purpose of law enforcement;
To perform research, technical diagnostics, analytics or statistical purposes;
To provide you with the most relevant additional services and offers.
To detect, prevent, or otherwise address fraud, security or technical issues.
With whom we share the information, and for what purpose?
We share your information, including Personal Information, with other users in our community. Your name will be displayed in an incoming call to other users or in a numeric search of your phone number (Caller ID). Your profile information, including information derived from your social network or Approved Platform account, will be available to other users in accordance with your private settings. When we forward your request for a phone number using the Name Search feature your profile information will be visible to the other person.
Your phone number will not be visible to other users, unless it was publicly available or if you decided to share it using the Name Search feature.
If you have activated the Sync.ME Search feature than your contacts' details (full names, phone numbers and email addresses) will be aggregated in our directory and available to other users registered with this feature, in an incoming call or in a numeric search.
If you decided to report a phone number as SPAM it may be included in our public SPAM directory, available to the users in our community.
We share your information, including Personal Information, with our affiliated companies and our third party professional service providers, who are allowed to use the information only for the purposes of providing the Service to you, or with our affiliated companies and business partners for performing services for us (e.g. customer service, marketing assistance, technical support, analytics, etc.).
The information will be disclosed only to the extent required to perform the purposes as stipulated herein.
You hereby warrant and consent that your Personal Information may be transmitted, used or stored with our authorized third parties, for the purposes disclosed herein, which are located across the world.
We may share your information, including Personal Information, in the event that we are required by law enforcement or other governmental agency; in response to a subpoena, warrant or an investigative demand, or a court order, or with respect to any legal process; in order to enforce intellectual property rights or to exercise other legal rights; to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud or other wrongdoing, safety of person or property, violation of our policies, to enforce our policies or as otherwise required in order to comply with the applicable laws and regulations. In such circumstances, we may raise or waive any legal objection or right available to us.
Affiliates and corporate transaction
We may share Information, including Personal Information, with our parent company, any subsidiaries, joint ventures, or other companies under a common control (collectively "affiliated companies"). We may share Information, including Personal Information, in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale).
Non-Personal Information, aggregated information or Personal Information in non-human readable form (de-identified) may be shared with third parties (including ad networks, advertising companies and service providers) in any of the above circumstances, as well as for the purpose of developing or delivering tailored or targeted advertising (whether via our Service, or websites or applications of third parties), or for the purpose of improving our Service, conducting business analysis or other business purposes. This information may be combined with information we collect from other sources, to the extent that the information remains Non-Personal Information.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via our Service (whether our website or application; e.g. by clicking on a link to any other website or location or by providing information via API) or via other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. We prompt you to review the privacy policies of those sites before providing your Personal Information to them.
For how long we retain the information we collect?
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
We value your privacy and control over your Personal Information, and therefore you may, at any time, change, update or remove your Personal Information, related to you or your respected contacts.
To remove your name and/or phone number, you must deactivate your account by your user settings. To remove or change your profile information you must change them by your user settings.
To remove information you provided about your contacts using the Sync.ME Search you must disable the Sync.ME Search feature.
If you are not a user and wish to remove any information related to you, you can notify us by sending an email to: firstname.lastname@example.org.
Please note that unless you instruct us otherwise we retain the information we collect (including your Personal Information) for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements.
Our Service is not intended for minors under the age of 13, and we will not knowingly collect personal information from children. If we become aware that a user is under the age of 13, we will remove their information from our files. We reserve the right to request proof of age at any stage so that we can verify that children are not using the Service.
How do we safeguard your information?
We take great care in implementing and maintaining the security of the Service and your information. We employ industry standard procedures and policies to ensure the safety of our users’ information, and prevent unauthorized use of any such information. Phone recordings are encrypted and stored on out secured servers. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Service, and we make no warranty, express, implied or otherwise, that we will prevent such access.
If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse our service or acted in an inappropriate manner, please contact us directly at email@example.com and our privacy officer shall investigate promptly.
How to contact us